Frequently Asked Questions

What’s the best way to store my ToolWize product?

Toolwize products are made from aluminium, and can be used in all weather conditions. When storing try to keep in a dry location to prevent unnecessary wear.

Can I attach eazypost without screwing fixings into my post?

You sure can. To avoid drilling damage, you can use our EazyPost Bracket (sold separately). It's a corner/curved post adaptor that uses hook & loop straps or cable ties to attach the EazyPost to your post.

What does the EazyPost come with?

  1. The EazyPost 1.5m comes preassembled with peg attachment.
  2. The EazyPost 3m comes preassembled with peg and telescopic arm attachments.

Can I replace individual parts of my EazyPost?

Absolutely - we sell pegs and telescopic arms separately, which you can grab from our website or nearest stockist. 

Do Toolwize products come with a warranty/returns policy?

All Toolwize products come with a 12-month warranty.
 
Conditions

  1. Please retain your receipt as proof of purchase for your warranty to be valid.
  2. Guaranteed for 12 months from the date of purchase.
  3. This Warranty covers defects in materials and workmanship upon receiving this product.
  4. Normal wear and tear is not covered by this warranty.
  5. Damages resulting from the following are not covered by this warranty:
    i) Negligence, misuse, disassembly or dropping.
    ii) Alteration or repair by any person other than an authorised
    Repair Dealer
  6. This Warranty covers only the original purchaser of the product.
    The limited warranty is not transferable to subsequent owners
    of purchases of this product.
  7. Not adhering to the instruction manual will void this warranty.
  8. Postage or delivery costs to and from repair centre must be paid by the purchaser from any warranty claims. Warranty does not assume the risk of loss during shipment.